Shipping policy
We want you to know what to expect from the moment you place your order. Below you’ll find our shipping options, estimated timelines, and choices if an item needs additional time to arrive.
If you need a product by a particular date, please contact us before ordering so we can help you check availability and shipping options.
Free Standard Shipping
Enjoy free standard shipping on eligible orders of $100 or more delivered within the 48 contiguous United States.
Eligibility is calculated automatically at checkout using your merchandise subtotal after discounts and before tax.
Free shipping applies to items within standard carrier size and weight limits. Oversized or overweight shipments may require an additional charge at our actual shipping cost. For help checking shipping costs on a particular item, please contact us before ordering.
Standard Shipping: Processing and Delivery
Most in-stock orders ship within 1–5 business days. We ship Monday–Friday, excluding holidays. Orders placed on weekends or holidays enter processing on the next business day.
After shipment, standard delivery typically takes an additional 1–6 business days. Most in-stock orders therefore arrive within 2–11 business days of being placed.
Orders may ship from our warehouse or a supplier. Backordered and special-order items require additional time.
Delivery timelines are estimates and can be affected by carrier delays, weather, and periods of high order volume. We’ll email your tracking information when your order ships.
Priority Processing + UPS Ground
Need your order dispatched sooner? Our paid expedited option combines priority processing with UPS Ground shipping.
- In stock at our warehouse: Orders placed by 3 PM Eastern Time, Monday–Friday, excluding holidays, ship the same day.
- Awaiting arrival at our warehouse: Your order receives priority handling and ships the same day the item arrives.
This service uses UPS Ground. Standard shipping may use other services, including UPS Ground Saver or USPS.
The priority option is available for an additional charge, including on orders that qualify for free standard shipping. It speeds up dispatch once the product is available; delivery timing follows UPS Ground transit estimates and is not guaranteed.
If an item is unavailable, the time needed to obtain it still applies. Please contact us if you’d like to confirm availability before selecting this option.
Backorders and Partial Shipments
If an item is unavailable from both us and our main suppliers, we’ll email you with the expected availability information and your options.
You can:
- Keep your order in line while we wait for the item.
- Cancel the unshipped item for a full refund.
- Request a partial shipment if your order also includes available items. We’ll send the available items separately at no additional shipping cost.
Availability estimates come from our suppliers and manufacturers and may change. If you have questions about your order’s status, our team is happy to help.
Shipping Carriers
Standard orders ship through UPS, FedEx, or USPS, depending on the item and destination. We select the service based on the best combination of delivery speed and cost.
Orders placed with our priority shipping option ship through UPS Ground.
Where We Ship
We currently ship to addresses within the 48 contiguous United States.
Shipping to Alaska, Hawaii, U.S. territories, and international destinations is not currently available.
Free In-Store Pickup
You can also collect your order at any of our three locations at no additional charge:
Manchester, Connecticut
1540 Pleasant Valley Rd, Ste F
Manchester, CT 06042
(860) 648-2575
East Hartford, Connecticut
11 Main Street
East Hartford, CT 06118
(860) 648-3575
Henderson, Nevada
1205 W Warm Springs Rd #109
Henderson, NV 89014
(702) 964-1003
Select pickup at checkout or contact us to arrange it.
Pickup orders are typically ready within 1 business day, although special-order items or products awaiting arrival may take longer. We’ll let you know if additional time is needed. Please wait for confirmation that your order is ready before visiting.
Tracking Your Order
We’ll email you a tracking number when your order ships.
You can also check your order status through your account on our website or contact our team for assistance.
If Your Order Arrives Damaged
Please contact us within 5 days of delivery so we can help resolve the issue.
Keep all packaging and take photos of the damage to the item and shipping box. This helps us work with the carrier on your behalf.
Questions About Shipping?
Email sales@evacuumsandmore.com or call (888) 429-8828, Monday–Saturday, 10 AM–6 PM Eastern Time.
Whether you’re checking availability, planning around a deadline, or following up on a delivery, we’re happy to help.