SEBO
SEBO Brush Roller Release Button for the 370 COMFORT - Light Gray
SEBO Brush Roller Release Button for the 370 COMFORT - Light Gray
SKU:20120ER
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Shipping Information
Shipping Information
We offer free standard shipping on eligible orders of $100 or more within the 48 contiguous United States. Eligibility is calculated on the merchandise subtotal after discounts and before tax.
Most in-stock orders using standard shipping are processed within 1-5 business days, and most arrive 2-11 business days after they are placed. Backordered and special-order items may take longer. Expedited UPS Ground is available at checkout for an extra charge, including on orders that qualify for free standard shipping. See our Shipping Policy for details.
Returns & Exchanges
Returns & Exchanges
Need to return an item? We’re happy to help. Eligible items may be returned by requesting authorization within 35 days of delivery. Once approved, your return must reach us within 21 days.
Return eligibility
Items must be unused, in new condition, and include their original packaging and all accessories. Machines that use water cannot be returned once unboxed, unless defective upon arrival.
Shipping and refunds
For non-defective returns, customers cover return shipping. Original shipping charges are nonrefundable. If your order included free shipping, our actual outbound shipping cost will be deducted from your refund. Eligible returns have no restocking fee.
Received a defective item?
Contact us so we can help arrange a prepaid return label and replacement.
Please review our Return & Refund Policy for complete details and exclusions.
Warranty Information
Warranty Information
All products sold by Vacuums and More come with the manufacturer's warranty. Warranty terms vary by brand and product.
With 35 years of industry experience, we stand behind every product we sell. Contact us for warranty support.
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Product details
Pulling the brush roller out for a hair clean-out depends on one small component. Part 20120ER is the release button in light gray for the SEBO 370 COMFORT, and the same button locks the roller back down once it is in place.
Routine brush maintenance means working this button regularly, and in a house with pets or long hair that can be every few weeks. Eventually it cracks, or its catch face wears smooth. The roller then either fights being freed or refuses to sit locked afterwards, which lets it shift under load and pulls the belt out of line. A fresh button restores tool-free removal and a firm hold on the roller.
Light gray and the 370 COMFORT are the two details to confirm before ordering. The button is reached from the underside with the roller out, so the job needs no more dismantling than the roller removal itself. Wear here is entirely predictable from how the machine is used: a household with pets works the release far harder than one without, and a button pressed thousands of times will show a polished, rounded catch face long before it actually cracks. Anyone searching for a SEBO 370 brush roller release or a 370 COMFORT roller catch has found the right part.
- Fits: SEBO 370 COMFORT
- Function: releases and locks the brush roller
- Colour: light gray
- Replace when: the roller is hard to remove, will not lock down, or the button is cracked or slack
- Position: underside of the cleaning head, at the brush roller
- Part number: 20120ER
- Order with: 20121 release spring, or 20121ER for a ten pack of the same spring
The spring behind the release is a separate item and it wears over the same period, so the two are worth ordering together, since a new button on a tired spring will still feel vague. Genuine SEBO part, shipped in 2-5 business days.